Frequently Asked Questions

 

Questions

1. How much does it cost to add my business or association to HVAC Connect?

2. How come my business is already there? Can I modify it?

3. How do I add my business to HVAC Connect’s listing?

4. I added my business but it doesn’t come up in the search results.

5. My business isn’t located in Canada nor in the United States. Can I still add it to HVAC Connect?

6. I’m trying to register but I’m getting a message saying ‘That E-mail is already registered!’?

Answers

1. How much does it cost to add my business or association to HVAC Connect?

It is entirely free for most categories. Our goal is to connect all North American businesses related to HVAC, Refrigeration and Plumbing together. Having your business listed on HVAC Connect is and will always be free.

We also have different plans available to list your business in more than 3 categories or for extra visibility.

 

2. How come my business is already there? Can I modify it?

There are two possible reasons why your business is on HVAC Connect if you haven’t added it yourself.

  • It has been automatically entered when the website had been created: in this case, if you click on the business to see its detailed view, you will see a ‘Claim Listing’ button. Click on it and follow the steps.
  • Someone else in your company created the listing: in this case, if you click on the business to see its detailed view, you will NOT see the ‘Claim Listing’ button. You will, however, have a ‘Contact Listing Owner’ button. We highly suggest that you send a friendly message to inquire about his/her identity… it might very well be one of your employees or supplier or customer. If that person doesn’t reply to you or if you feel that someone has taken control over your listing who shouldn’t, please contact us and we will try our best to solve that issue for you.

 

3. How do I add my business to HVAC Connect’s listing?

All you have to do is create and account and click “+ Add a business now!”. The whole process is very quick and painless. Your listing will then be pending, waiting for review and approval. It might take a few hours up to a few days before your listing is approved and published.

 

4. I added my business but it doesn’t come up in the search results.

A newly added business will not show until is has been reviewed and approved. If it has been more than three open days, please contact us to inquire. When rejecting a listing, we contact the creator and let him know the reason.

 

5. My business isn’t located in Canada nor in the United States. Can I still add it to HVAC Connect?

HVAC Connect is dedicated to the North American HVAC-R & Plumbing Industry. There are many other sites out there that will list all businesses from any other countries, this is not our intention.

If you are a foreign manufacturer, you absolutely need to have at least one physical location in Canada or the U.S. in order to register your company.

6. I’m trying to register but I’m getting a message saying ‘That E-mail is already registered!’?

You might have already created an account, either manually or via a social media. First try logging in with all social medias, if none works, try resetting your password.

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